About
After graduating cum laude from Jefferson University with a BS in Human Resource Management, Kevin began his career at MBNA America and held various management positions in the Fraud and Credit areas, becoming an Assistant Vice President prior to joining Appletree Answers. Kevin was a leadership team member and Chief Operating Officer with Appletree Answers from 2006-2012 where he helped lead the company through unprecedented revenue growth of over 200% and implemented a world class culture, reducing voluntary turnover in a call center organization from over 100% to under 20%. Appletree Answers successfully implemented Scaling Up to fuel its growth.

After Appletree Answers was acquired, he remained with the acquiring company and served as Vice President of Human Resources for North America, overseeing HR employee relations processes for over 11,000 team members in a publicly-traded company for the US and Canada. In his career, Kevin has extensive experience in leading successful teams to implement high-engaging cultures and his led over 30 successful acquisition implementations in both public and private organizations.

In addition to leading the Rockefeller Habits/Scaling Up process at Appletree, Kevin has been led the Coaching and Consulting practice at align5 since 2018, working with over 21 organizations in a variety of industries, including but not limited to e-commerce, financial services, residential and industrial construction, cannabis, and marketing services. align5 helps organizations not only implement Scaling Up but also provides leadership coaching, Core Values and Purpose Discovery, and Human Resources Consulting.

Professional Highlights
-Successfully led several companies to over 50 in eNPS scores
-In 2020 in the midst of the COVID-19 pandemic over 90% of my align5 clients experienced an increase in gross profit, with an average increase of 160%
-In the past year, 4 of my align5 clients had their best revenue year in the history of their organizations, and 5 clients had their most profitable year
-Won the Why We Love Our Workplace Award from the Great Places to Work Institute
-Named as a Best Place to Work in Delaware twice.
-Participated in the Integration of over 50 companies via acquisition and led a $2b integration
-Promoted over 20 Direct Reports to Leadership roles in my career
-Business Unit Project Manager in largest ERP implementation ever for a $1b company


Personal Highlights
Kevin lives in North Coventry, Pennsylvania with his wife and two sons. He enjoys coaching youth baseball and basketball and spending time with his family down the New Jersey shore in the summer. Kevin is also a passionate and die-hard Philadelphia sports fan, including the Big 5 of college basketball.

Contact Kevin.

Coaching Regions
US - Northeast

Industry of Expertise
Administrative/Clerical
Banking/Real Estate
Building/Construction
Coaching/Business Consulting
Computer/IT/Software Development
Customer Support
Education/Training
Food Services/Hospitality
Human Resources/Training/Dev.
Installation/Maintenance
Insurance
Legal Services
Logistics/Transportation
Mfg./Production/Ops.
Marketing
Medical/Health
Retail